Case Studies

Replacement air conditioning for B&Q

  • Office
  • National
  • Vertical : Office
  • Location : National
LG and Sugio Solutions
Leading air conditioning manufacturer LG Electronics is working with Bristol based contractor Sugoi Solutions to fulfil a contract LG won from B&Q for an R22 refrigerant replacement programme.
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    The program
    It’s a programme that is seeing air conditioning equipment in more than 250 stores across the country replaced with new equipment that meets the ‘F’ Gas regulations.
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    Complex logistical ramifications
    It’s a significant contract worth in the region of £1.4 million, and one that has had complex logistical ramifications. B&Q will not only end up with fully compliant air conditioning systems in all their ‘back of house’ store areas – the staff areas and administrative offices – but with a full asset list with every detail they need for the future. For each branch Sugoi has provided a list of the replacement units, a signed permission to undertake the work, a risk assessment, a health and safety assessment, an F Gas Logo Sheet, pressure test sheet, evacuation test sheet, a commissioning record sheet and photography of each unit, internal and external before and after, so B&Q has a photographic record of every one of the more than 1000 LG air conditioning systems installed in their stores.
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    Sugoi solutions
    Sugoi director Ben May says it’s been the most comprehensive package of information they have ever provided as part of a replacement equipment contract: “We’ve undertaken the work in B&Q stores across the UK from the north of Scotland down to the Channel Islands! We’ve attended all the sites and organised access to the air conditioning systems, organised for the safe disposal of the R22 refrigerant in each case, sorted the removal and disposal of the existing kit and reinstalled like for like equipment. We’ve audited the work throughout the process and achieved 96% scores on the on-site audits of our work and as a result of the work we’ve done we’ve secured the maintenance contracts on all the equipment we’ve installed. We’ve provided comprehensive documentation for every store and for every piece of equipment we’ve installed.
    “This is the biggest single contract we’ve ever undertaken and we’re very proud of the outcome. LG equipment is excellent to work with and the support we’ve had from LG has been first class.”
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    The final word
    Lee Snook at LG says he’s been impressed with the work Sugoi Solutions has undertaken: “We were delighted to win this contract from B&Q but clearly needed an installation partner who was up to the task. We’ve been impressed by the work Sugoi has undertaken in two phases of the project either side of a period when B&Q did not want any contractors on site working in their branches. The information packs they have provided to each and every B&Q branch and their head office have been excellent.
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